Welcome to our online booking system for the 2020 Santa Special Trains!
Things are a little different this year due to Covid-19 and we will be operating our trains in a slightly different way to previously.
All trains will be formed of traditional compartment stock, so you will be in your own private compartment for the duration of the experience.
This has however meant that we need to impose a minimum occupancy per compartment of 4, and a maximum of 6 (current covid restrictions, September 2020)
Groups of more than 6 will have to purchase multiple compartments. If restrictions are eased before your visit, combining up to 8 people in one compartment may be possible, but is entirely dependant on governement decisions and cannot be booked as such at the moment.
Santa will visit your group in your compartment and hand out gifts to all the children.
Refreshments will be available on board, ordered and served to your compartment by our onboard team.
There is a choice of Classic service which is described above, or our very popular Deluxe which also includes christmas crackers, a large hamper full of festive treats and complimentary hot drinks for the adults.
Prices are per compartment.
Santa Specials Specific Terms and Conditions:-
All trains depart from and return to Shackerstone Station.
Customers are allocated seats, so please check that you book the full number in the party at the same time. Later bookings can not be guaranteed to have seats near any prior booking.
Cancelled bookings will not be refunded. However, with more than 7 days notice to your booked date, we will endeavour to transfer your booking to another service. With less than 8 days notice, we will attempt to transfer you to another service but may be subject to a £5.00 administration fee.
No refunds can be provided for visitors who do not arrive at Shackerstone Station in time for the booked departure time of their train.
Children under 12 months travel free, and will receive a small gift from Santa Claus.
Santa Special trains may be either steam or diesel hauled, and all locomotives are subject to availability.
No dogs or other animals are allowed on the Santa Special trains, unless they are guide dogs.
Every effort will be made to run trains according to the timetable, but unforseen circumstances may entail alterations or cancellations.
The railway operators can accept no liability for such cancellations or late running of any train and reserves the right to vary the provisions contained in any printed or digital advertising media without prior notive. E&OE.